Top 10 Reasons:

Why Choose Us

This blog post explores 10 reasons why Bells Domestics is head and shoulders above the rest of our comptetition due to the quality and range of service we offer to all our customers.

1. Over 50 years experience.
Our extensive experience in the sale and repair of appliances enables us to offer highly accurate general and even subject specific technical advice. This is something that other firms are not willing and in most cases not able to do. We provide this advice FREE OF CHARGE.
If you would like to find out more about us, please take some time to read the about us page for an overview of our company.

2. Not another faceless organisation.
We are a friendly family business with 3 family members on site and helpful staff who are willing to resolve issues in a considerate and timely manner.
The high quality personal service provided by Bells Domestics is consistent throughout all our areas of business and comes at no extra charge. Our level of care and attention goes above and beyond any of our competitors and this is the reason our customers keep coming back to us!

3. Superb after-sales-service second to none.
We know it's important to consider the confidence you have in a retailer before purchasing anything, whether online or in-store. Any good retailer worth their salt should be just as helpful before and more importantly, after any sale or agreement has been made. It's very common in large retail chains to experience poor after sales service, this is mainly due to the reason that most sales staff work on a commission basis, therefore they only earn extra money when they make a sale to a brand new customer.
We would like to express in the strongest way possible, that we at Bells Domestics treat our customers with the same amount of consideration and respect at all times. To facilitate this we have infield and outfield engineers who can complete under warranty and chargeable repairs very quickly.

4. Authorised agents and centres for manufacturers.
We have specialised display stands for Hotpoint, Bosch, Hoover, Baumatic and Smeg. Being authorised to display appliance models from specific manufacturers enables us to get better deals, which in turn enables us to pass savings on to our customers.
Our fantastic manufacturer specific display stands show an impressive range of washing machines, tumble dryers, fridge freezers, cookers, ovens, hobs, extractors and more! These displays are classed as 'Live Displays' where appliance models are powered and customers may test the functionality of the appliance they are interested in.
Please note: we are fully authorised by the manufacturers to display certain models of appliances and we stock lots of other appliances under different manufacturer names like Statesman and Amica of which we are service agents.
Visit our contact us page or call in person to see our impressive 8,000 square foot showroom on Cowper Road, Leeds. You will not be disappointed!

5. Same day/next day delivery of appliances.
Many online and large chain retailers claim to stock most of the items they sell, however, in reality most products are ordered into stock when they are sold. This means customers are waiting days, weeks, or even months for delivery. This is frequently unacceptable because domestic appliances are considered essential pieces of equipment.
Unlike most other retailers, if we label our products 'in stock', this means we physically store the appliance/s at our premises and this is great news for all our customers as we can offer a same day/next day delivery service.
Please note: stock changes on a daily basis and while we do our best to keep things updated, we cannot provide any guarantees on stock levels.
Many other retailers often just provide a curb-side delivery service and will not enter your home to place products in their appropriate areas. This causes many problems and is yet another area where Bells Domestics beats the competition as our delivery crews place appliances where you want them: this includes going up and down stairs into cellars, attics and places with difficult access!
If you would like to find out if we are able to deliver to you, please call us on 0113 2490496 or visit our appliance delivery page.

6. Same day/next day installation of appliances.
In the case of most other retailers, it is commonplace for customers to waste time waiting for qualified personnel to arrive and install products after the delivery crew has departed. In other cases, an installation service is not even offered and this means wasted time and extra expense of finding a third party.
BEWARE: Using a third party to install your new appliance may mean the manufacturer and/or retailer may no longer honour the guarantee!
On the other hand, our installation service can take place at the same time as the delivery because our delivery teams are fully trained to install any (non-gas) domestic appliance.
Yet another area where Bells Domestics beats the competition hands down is the fact that our delivery crews can install built-in-appliances. This includes fitting doors and adjusting kitchen cabinets and trims so that your integrated appliance fits seamlessly into its space.
Please note: If a customer requires a gas installation, this can be carried out by our own Gas Safe engineer, if arranged at the point of sale. If you would like more information on this subject, please call 0113 2490496 or visit our appliance installation page.

7. Gas Safe registered.
We employ a fully Gas Safe trained engineer to repair and install all makes and models of free-standing and built-in gas appliances. Being Gas Safe registered is a legal requirement for anybody who is involved with the mechanical or electrical apparatus related directly, or indirectly to a gas appliance.
Most other services are rarely able to overcome difficult installation or repair issues on the spot, whereas we carry a wide variety of common spare parts in stock to accomplish just that.
You can book in a repair enquiry through our automated form by clicking the following link to the appliance repair page, or call us on 0113 2490496 for more information.

8. Built in appliance specialists.
Most modern kitchens have standard dimensions, although there are slight variations which have to be assessed due to the appliance manufacturer production line assembly process or the kitchen furniture manufacturer.
Built-in appliance installation work can involve technical work in the alteration of kitchen furniture in order to properly fit appliances. Our fitters can work around these problems, making it possible for us to install most built in domestic appliances in most kitchens.
You won't find any other retailer offering such an extensive installation service as we do on built in goods!

9. On the spot repair service.
In stark comparison to our competitors we offer loan appliances FREE OF CHARGE while a faulty appliance is being repaired or replaced at a later date. Currently, there are no other retailers willing to offer this level of service.
Our instant access to hundreds of different components through our on-site spares department, combined with the extensive experience and knowledge of our engineers, means that we can quickly repair most domestic appliances.
The reason that Bells Domestics is so competitive on the price of repair is partly due to the fact that we are able to complete most repairs during the initial visit to a customer's home. Reducing the time it takes to repair a domestic appliance is something that is appreciated by our customers and we always endeavour to deliver a fast, professional and competitively priced repair service for domestic appliances.
Please visit our appliance repair page to find out more.

10. Many spare parts in stock.
It's unusual for a retailer with such a large sales showroom to stock as many spare parts as we do. Fortunately, we have the space to house our spares department in the same building, which makes it easier for us to locate components quickly.
We require all customers to provide make, model and a description of the spare part in order for us to find the correct component, although it is possible for us to find correct spare parts if we are handed the old faulty part as a reference.
As well as genuine, brand stamped spares, we also provide high quality generic spare parts at lower prices. Why not drop in to our spares department on Cowper Road, Leeds or use the online form on our appliance spare parts page.

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Bells Domestics, Unit 2, Camart House, 15-19 Cowper Road, Leeds, LS9 7AP.

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